Policies
A 50$ non-refundable deposit is required to confirm appointment. The deposit will be applied to the total service price. Remaining balance is due upon completion of service. Please send the deposit within 24 hours of booking to info@theaesthetichour.ca
To provide you with the best experience possible, we kindly ask that all digital consent forms be reviewed and signed before your appointment.
Please arrive on time. A 10 minute grace period is applied at the providers discretion and may result in a shortened service (full service price remains due). Arrivals over 15 minutes late may result in cancellation, the deposit will be forfeited.
Cancellations or rescheduling requests must be made at least 24 hours in advance. Rescheduling prior to the 24 hour window allows the deposit to be moved towards the new appointment, requests made less than 24 hours before the appointment will result in loss of deposit. Failure to attend the appointment without notice (no show) will result in forfeit of the deposit, and may require full payment for future bookings.
Client is responsible for disclosing any allergies, sensitivities, or skin conditions prior to the appointment. Provider is not liable for allergic reactions, skin irritation, or adverse outcomes once service is completed.
All services are final. Adjustments can be made during the appointment, but no refunds will be issued once the service is completed.
Provider reserves the right to refuse service to anyone for inappropriate behaviour or failure to comply with these policies.
If you have any questions or concerns please text us at 780 710 0552 or DM us on Instagram @theaesthetichour.ca